South Lanarkshire AD Public Website Accessibility Audit

Evaluator: Sheena Cochrane

Evaluation Date: 25/04/2022

Conformance Target : WCAG 2.1 AA Level

Contents

1. Executive Summary. 3

2. Background about Evaluation. 3

3. Scope of Review.. 3

4. Reviewer. 4

5. Review Process. 4

6. Results and Recommended Actions. 5

7. References. 5

8. Appendices. 6

1. Executive Summary

This report describes the conformance of the SL ADP website with W3C’s Web Content Accessibility Guidelines (WCAG). The review process is described in Section 5 below and is based on evaluation described in Accessibility Evaluation Resources.

Based on this evaluation, the SL ADP website is close to meeting WCAG 2.1, Conformance Level AA. Detailed review results are available in Section 6 below. Resources for follow-up study are listed in Section 7 below. Feedback on this evaluation is welcome.

2. Background about Evaluation

Conformance evaluation of web accessibility requires a combination of semi-automated evaluation tools and manual evaluation by a reviewer. The evaluation results in this report are based on evaluation conducted on the following date(s): 25/04/2022. The website may have changed since that time.

3. Scope of Review

Name of website: South Lanarkshire ADP

Purpose of site: To provide information related to the South Lanarkshire ADP for partners and people living in South Lanarkshire

Base URL of site: https://www.southlanarkshireadp.scot.nhs.uk/

URLs included in review:

When deciding on a sample of pages to test, due to the relative small amount of pages we decided to review all main pages.

The full list of URLs are given below:

All pages were reviewed with semi-automated tools and manually.

Date which review conducted: 25/04/2022

Natural language(s) of website: English

4. Reviewer

Name of reviewer: Sheena Cochrane

Organization with which reviewer(s) is/are affiliated: South Lanarkshire ADP

Contact information for reviewer(s):Sheena.Cochrane@lanarkshire.scot.nhs.uk

Natural language(s) with which reviewer(s) is/are fluent, or familiar: English

5. Review Process

Identify WCAG 2.1 Level for which conformance was tested: WCAG 2.1 Level AA
Identify evaluation and validation tools used, and versions thereof: https://wave.webaim.org/

Description of manual reviews (usability testing of accessibility features) used:

Each URL, highlighted in the Scope of the review in section 3, was manually tested. To identify disabilities, we reviewed the WCAG as well as the work carried out by the government. From this we used a reference so that we were more aware while testing. This can be found in the section 8 Appendices under Persona Summary. We used a range of adaptive technologies designed for people with disabilities/impairments. This may include:

NVDA: a screen reader and application used by those who are blind.
Keyboard Only: some users with mobility impairments have difficulty making precise movements required by pointing devices such as a mouse; therefore, a keyboard is used as the exclusive input device.
Readability: Manual checks were made to assess the suitability of a Web page for those with colour blindness and dyslexia.
Deaf/Hard of hearing: Manual checks were made to assess the suitability of a web page for those with hearing impairments.
Learning difficulties: Manual checks were made to assess the suitability of a web page for those with learning difficulties.

6. Results and Recommended Actions

This website is close to meeting WCAG 2.1 AA. Accessibility features in which this site is strong include the majority of text on the website adheres to contrast ratio guidelines. Alt tags have been used well across the website. ARIA has been applied to all relevant elements.

Recommended priorities for addressing inaccessible features of site

Colour contrast ratio of links.
Alt tags should be reviewed on all images.
PDF’s are inaccessible to various degrees. All of these documents should be available in an accessible format.

Detailed results of the testing can be found in the section 8 Appendices under Testing.

7. References

Web Content Accessibility Guidelines (WCAG) Overview https://www.w3.org/WAI/intro/wcag
Web Content Accessibility Guidelines 2.1 https://www.w3.org/TR/WCAG21/
Techniques for WCAG 2.1 https://www.w3.org/WAI/WCAG21/Techniques/
Accessibility Evaluation Resources http://www.w3.org/WAI/eval/

8. Appendices

1. Testing

Home Page – https://www.southlanarkshireadp.scot.nhs.uk/

The Problem	Who it Impacts	Software Used
Contrast Errors with Links	Impaired Sight	Browser: Chrome (100.0.4896.127) OS: Windows 10 Enterprise Tools: N/A

About Us Page – https://www.southlanarkshireadp.scot.nhs.uk/about-us/

The Problem	Who it Impacts	Software Used
Contrast Errors with Links	Impaired Sight	Browser: Chrome (100.0.4896.127) OS: Windows 10 Enterprise Tools: N/A

Support and Services page – https://www.southlanarkshireadp.scot.nhs.uk/supportandservices/

The Problem	Who it Impacts	Software Used
Contrast Errors with Links	Impaired Sight	Browser: Chrome (100.0.4896.127) OS: Windows 10 Enterprise Tools: N/A

Gallery page – https://www.southlanarkshireadp.scot.nhs.uk/Gallery/

The Problem	Who it Impacts	Software Used
Contrast Errors with Links	Impaired Sight	Browser: Chrome (100.0.4896.127) OS: Windows 10 Enterprise Tools: N/A

Community Page: https://www.southlanarkshireadp.scot.nhs.uk/Community/

The Problem	Who it Impacts	Software Used
Contrast Errors with Links	Impaired Sight	Browser: Chrome (100.0.4896.127) OS: Windows 10 Enterprise Tools: N/A

Publications Page: https://www.southlanarkshireadp.scot.nhs.uk/publications/

The Problem	Who it Impacts	Software Used
Contrast Errors with Links	Impaired Sight	Browser: Chrome (100.0.4896.127) OS: Windows 10 Enterprise Tools: N/A

News Page: https://www.southlanarkshireadp.scot.nhs.uk/News/

The Problem	Who it Impacts	Software Used
Contrast Errors with Links	Impaired Sight	Browser: Chrome (100.0.4896.127) OS: Windows 10 Enterprise Tools: N/A

The Problem	Who it Impacts	Software Used
Contrast Errors with Links	Impaired Sight	Browser: Chrome (100.0.4896.127) OS: Windows 10 Enterprise Tools: N/A

2. Persona Summary

Persona Name	Disabilities or Impairments	Devices and technology	Type	Issues
Ashleigh	Partially sighted, screen reader user	NVDA	Screen Reader	Screen reader unable to read parts of a website. Screen reader can’t read forms if they don’t have proper labels. Descriptions of images are missing or lacking.
Christopher	Rheumatoid arthritis	na	Speech Recognition	video players and navigation menus can be difficult to use
Claudia	Partially sighted, screen magnifier user	na	Screen Magnifier	pop-ups, long content, forms not spaced out
Pawel	Asperger	na	na	Distracted by movement such as banners or video. Stressed by stressed, too much text or too many links.
Ron	Older user with multiple conditions	na	na	He doesn’t know how to adjust his browser settings, colours lack contrast, text too small
Saleem	Profoundly deaf user	na	BSL	Captions just say things like ‘music playing’ and don’t have the song words. Finds it difficult to read large blocks of text. Because his English isn’t great, if something isn’t easy to understand, he needs it in BSL. Requires to get text messages over calls.
Simone	Dyslexia	dyslexia software	Screen Reader	Finds it difficult to learn anything new, takes a long time to write out forms, requires assistance with spelling (such as using search engines), prefers simplified language, longer reading time